Matrix B2B

Terms and Conditions

Last Updated: [DD Month YYYY]

Business Entity: [COMPANY NAME PTY LTD]
ABN: [XX XXX XXX XXX]
Contact: legal@matrixb2b.com

1. Acceptance of Terms

By accessing or using the Matrix B2B website and products, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our products or services.

You must be at least 18 years old to use our products and services. By using Matrix B2B, you represent and warrant that you are at least 18 years of age.

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to this page. Your continued use of our products after changes are posted constitutes acceptance of the modified terms.

2. Products and Services

Matrix B2B offers the following products:

All products are digital downloads designed for use with the Shopify e-commerce platform. You are responsible for ensuring your Shopify store meets the technical requirements for our products.

3. Intellectual Property

All content, code, designs, and materials provided by Matrix B2B are protected by copyright and other intellectual property laws. [COMPANY NAME PTY LTD] retains all ownership rights to our products.

Upon purchase or download, you are granted a non-exclusive, non-transferable license to use our products on your Shopify store(s). You may:

You may not:

4. Refunds and Returns (Australian Consumer Law)

Your Rights Under Australian Consumer Law:

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

Refund Policy for Digital Products:

Due to the nature of digital products, we generally do not offer refunds for change of mind. However, you are entitled to a refund or replacement if:

Complaint Process:

If you believe you are entitled to a refund under Australian Consumer Law, please contact us at legal@matrixb2b.com within 30 days of download. Provide:

We will assess your claim and respond within 14 business days. If your claim is valid under ACL, we will provide a refund, replacement, or remedy as appropriate.

5. Limitation of Liability

To the maximum extent permitted by law, [COMPANY NAME PTY LTD] shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our products.

Nothing in these terms excludes, restricts, or modifies any consumer guarantee, right, or remedy conferred by the Australian Consumer Law or any other applicable law that cannot be excluded, restricted, or modified by agreement.

Our products are provided "as is" without warranties of any kind, except for warranties that cannot be excluded under Australian Consumer Law. We do not warrant that our products will be error-free or uninterrupted.

You acknowledge that:

6. Account and Access

To download our products, you must provide a valid email address. We will send download links and product updates to this email address.

Email verification is required for downloads. Download links are time-limited and may expire after a certain period. If your link expires, contact us at legal@matrixb2b.com for a new link.

You are responsible for:

We reserve the right to suspend or terminate access to our products if we detect abuse, violation of these terms, or fraudulent activity.

7. Third-Party Services

Our products are designed for use with Shopify, a third-party e-commerce platform. You must have an active Shopify account to use our products.

We use the following third-party services to deliver our products:

We are not responsible for:

You acknowledge that Shopify may update their platform in ways that affect our products' functionality. We will make reasonable efforts to maintain compatibility but cannot guarantee uninterrupted compatibility with all Shopify updates.

8. Prohibited Uses

You may not use our products:

We reserve the right to investigate violations and cooperate with law enforcement authorities.

9. Privacy and Data Protection

Your use of Matrix B2B is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal information. By using our products, you consent to our collection and use of personal information as described in the Privacy Policy.

Please review our Privacy Policy for detailed information about our data practices.

10. Governing Law and Dispute Resolution

These Terms and Conditions are governed by the laws of [State/Territory], Australia. Any disputes arising from these terms or your use of our products will be subject to the exclusive jurisdiction of the courts of [State/Territory], Australia.

If a dispute arises, we encourage you to contact us first at legal@matrixb2b.com to attempt to resolve the issue informally. We are committed to working with you to find a fair resolution.

Nothing in this clause limits your rights to pursue remedies available under Australian Consumer Law or other applicable consumer protection legislation.

11. Severability

If any provision of these terms is found to be invalid or unenforceable under applicable law, such provision shall be modified to the minimum extent necessary to make it valid and enforceable. If modification is not possible, the provision shall be severed, and the remaining provisions shall remain in full force and effect.

12. Entire Agreement

These Terms and Conditions, together with our Privacy Policy, constitute the entire agreement between you and[COMPANY NAME PTY LTD] regarding your use of our products and supersede all prior agreements and understandings.

13. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

Email: legal@matrixb2b.com
Business Name: [COMPANY NAME PTY LTD]
ABN: [XX XXX XXX XXX]
Address: [Street Address, City, State, Postcode, Australia]